• This website aims to
  • Build a user driven ISP reputation database based on personal user experience reviews on the following KPIs [Pricing,Reliability, Self Service Portals, Billing and Customer/Technical Support]
  • Create visibility and insight into the QOS offered by Zimbabwean ISP's so as to assist prospective/transient ISP customers when making a choice on which ISP to subscribe to.
My Story

Over time we have seen a proliferation of ISPs in Zimbabwe offering a wide range of services.While the Zimbabwean user community is spoilt for choice ,the QOS offered by these various ISPs differ and that information is only accessible after you have subscribed and commited to that ISP.

BL Analytics aims to bridge that gap through the Zimbabwean user community by creating a central ISP reputation database ,a result of each individual sharing their personal experiences using our defined baseline KPIs.

Together We will create a community driven Reputation database which will enable us to benchmark ISP health Index based on the defined baseline KPIs and guide prospective subscribers in making informed decisions before they commit to any ISP.

In summary we aim to create a unit of purpose for Zimbabwean ISPs, establish and maintain best of breed practices, and ultimately try to improve their service offerings in the process aiding the subscribers to use facts when deciding which service to buy and not be blinded by marketing

  • Subscribe to the right service and ISP using this calculator
  • a
  • ISP Reputation predictions based on current data
  • b
  • Various ISP reputation scores (Please note that this is just test data)
  • ISP name KPI # of users who rated Sum of Ratings for all user(s) Health Index Reputation Scores
    Frampol Pricing 1 1 1 Poor
    Powertel Pricing 1 1 1 Poor
    Telco Pricing 1 1 1 Poor
    Telone Pricing 1 1 1 Poor
    ZOL Zimbabwe Pricing 4 7 2 Fair
  • ISP Reputation Scores for KPI=Pricing0Poor1Fair2Average3Good4Excellent0FrampolPowertelTelcoTeloneZOL Zimbabwe197.1538461538407.913461538Frampol1259.076923077407.913461538Powertel1421.0407.913461538Telco1582.923076923407.913461538Telone2744.846153846350.942307692ZOL ZimbabweISP Reputation Scores for KPI=Pricing11112ISP Reputation