• This app aims to
  • Build a user driven ISP reputation database based on personal user experience reviews on the following KPIs [Pricing,Reliability, Self Service Portals, Billing and Customer/Technical Support]
  • Create visibility and insight into the QOS offered by Zimbabwean ISP's so as to assist prospective/transient ISP customers when making a choice on which ISP to subscribe to.
  • ISP service predictor calculator

Are you a ZOL ,Frampol ,Liquid , Utande, Africom,Telco ,Zarnet or Telone customer ?

Share your personal experiences and review your ISP against the KPIs below on a scale of (1-4),and we will calculate the Reputation (R) of your ISP
  • Pricing
  • On average , is their product pricing fair ?
  • Reliability
  • Is your service always available when you need it ?
  • Features / Add-Ons
  • Are there any extras on top of your subscribed package
  • Self Service Portals
  • Do they offer chat , payment portals etc at your convinience
  • Billing
  • Do you get consistent bills , are you getting billed accurately.
  • Customer/Technical Support
  • How responsive and accessible is technical support and customer services
  • What this app will be able to do for you
  • Help companies/organisations looking to subscribe or change ISPs
  • If you are visiting Zimbabwe for the first time and looking for an ISP that suits your needs
  • Help ISPs gain access to a centralised customer experience database
  • Determine ISP of the week, month ,year based on reputation
  • Some granular reports will only be accessible via Splunk.If you are a Researcher or an ISP administrator looking for raw data that you can transform yourself ,then this option is for you.Access to reports via Splunk is at a fee of $5 dollars per year [This is to ensure that the site keeps running]
    • This app will help you answer questions like
    • why certain users prefer certain ISPs ?
    • How does ISP X compare against ISP Y for KPI Z
    • How does ISP X fair against KPI Y over time
    • How does ISP X compare against ISP Y for KPI Z