Are you a ZOL ,Frampol ,Liquid , Utande, Africom,Telco ,Zarnet or Telone customer ?
Share your personal experiences and review your ISP against the KPIs below on a scale of (1-4),and
we will calculate the Reputation (R) of your ISP
On average , is their product pricing fair ?
Is your service always available when you need it ?
Features / Add-Ons
Are there any extras on top of your subscribed package
Self Service Portals
Do they offer chat , payment portals etc at your convinience
Do you get consistent bills , are you getting billed accurately.
How responsive and accessible is technical support and customer
What this app will be able to do for you
Help companies/organisations looking to subscribe or change ISPs
If you are visiting Zimbabwe for the first time and looking for an ISP
that suits your needs
Help ISPs gain access to a centralised customer experience database
Determine ISP of the week, month ,year based on reputation
Some granular reports will only be accessible via Splunk.If you are a Researcher or an ISP administrator
looking for raw data that you can transform yourself ,then this option is for you.Access to reports
via Splunk is at a fee of $5 dollars per year [This is to ensure that the site keeps running]